| About Us Stuart Grant are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Stuart Grant Unit 6, Strathspey Industrial Estate, Grantown on Spey, PH26 3JY, Scotland - Phone: 01479 873900 Fax: 01479 873901 Email: enquiries@stuartgrant.co.uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. We accept Visa and Mastercard. You may send your credit card information via phone, fax, post or via email. When confirmation of order is received, it indicates that a contract exists between us. If we have made a mistake in pricing, or have inadvertently under-priced goods, we will always contact you first to ensure that the price is acceptable. If we are no longer able to supply a particular product for some reason we will contact you to offer an alternative, or inform you of future availability. |
| Shipping And Handling Standard Delivery Charges - Orders with a value of £95.00 and above - FREE Orders with a value of £75.00 upto £94.99 - £9.95 Orders with a value upto £74.99 - £6.95 A surcharge of £8.50 is applied to your payment if the required delivery day is Saturday. |
| Delivery Schedule Order Day - Monday........- Delivery day - Wednesday Order Day - Tuesday.......- Delivery day - Thursday Order Day - Wednesday. - Delivery day - Friday Order Day - Thursday..... - Delivery day - Saturday (with surcharge) Order Day - Friday ..........- Delivery day - Tuesday Order Day - Saturday .....- Delivery day - Tuesday Order Day - Sunday....... - Delivery day - Tuesday Saturday delivery can be arranged for ordering on any day except Friday - with £8.50 surcharge |
| Tax Charges All meat products are VAT exempt. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. If, however, you have any queries we will happily discuss any issues arising from your purchase. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01479 873900 or fax us on 01479 873901 or write to us at Unit 6, Strathspey Industrial Estate, Grantown on Spey, PH26 3JY, Scotland. |
| Privacy Policy Stuart Grant do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Orders are processed and dispatched once the payment has been accepted. |
Stuart Grant, Unit 6A, Strathspey Industrial Estate, Grantown on Spey PH26 3JY Tel:01479 873900 Fax: 01479 873901 email:enquiries@stuartgrant.co.uk